The 2023-2024 Cooling Assistance benefit opened on April 15, 2024.
If you are eligible, you may receive one Cooling Assistance benefit per applicant household for the purchase and installation of an air conditioner or a fan to help your home stay cool.
In circumstances where an air conditioner cannot be safely installed, a fan will be provided.
Only one air conditioner or fan, not to exceed $800 with installation for a window, portable air conditioner, or fan and not to exceed $1,000 for an existing wall sleeve unit, will be provided per applicant household. No additional HEAP cash benefits are available.
You may be eligible for a Cooling Assistance HEAP benefit if:
Your household eligibility requirements include filing an application with your local department of social services, providing all necessary documentation, and the household must reside in an eligible living situation.
The participating Heating Ventilation and Air Conditioning (HVAC) vendor list can be obtained by accessing the HEAP Participating Vendor List. Select your county of residence, “Cooling” as the fuel type, and pressing “Go”. It will be your responsibility to maintain the air conditioner. This includes the responsibility to remove, cover, store, and/or reinstall the unit or the installation sleeve after vendor installation.
By Phone:
You may call your HEAP Local District Contact. The district will provide more information on eligibility, the application process, and required documentation.
In person:
You may apply in person at your HEAP Local District Contact
Online:
New York City Residents may apply for the HEAP Cooling Assistance benefit online by visiting ACCESS.NYC.GOV